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Privacy Policy

Last updated 25 October 2026

How Job Coach collects, uses, shares and protects your personal data, and the rights you have over it.

1. Overview

Job Coach is an AI-powered career platform. It helps you discover your strengths through AI coaching, learn with AI-generated courses, analyse your resume, and search live job listings. Providing those features means processing personal data.

This policy explains what we collect, why we collect it, who we share it with, how long we keep it, and what you can ask us to do with it. It applies to jobcoach.biz and to the Job Coach apps.

We are the controller of the personal data described here. If anything is unclear, contact us at support@jobcoach.biz.

2. Information we collect

  • Account details: your name, email address and sign-in information, including the login method you use (for example email and password, or Google sign-in).
  • Career profile: your target role, preferred location, search radius, preferred industries, coach tone and other preferences you set.
  • Coaching conversations: the messages you exchange with the AI career coach, and the skills, summaries, elevator pitch and target roles the coach derives from them.
  • Resume data: resumes and text you upload or paste into the resume analyser, and the analysis generated from them.
  • Learning data: courses you generate, bookmark, start or complete, and your lesson-level progress.
  • Job data: searches you run, jobs you save, and the pipeline stages you assign to them (saved, applied, interviewing, offered).
  • Location data: if you choose to share it for job filtering, your coordinates and the resolved place name. Location is optional and only collected when you press the location button.
  • Billing data: your plan, subscription status, billing history and a payment reference. Card details are entered on the payment provider's own checkout and are never stored by us.
  • Usage and device data: the pages and features you use, technical logs, approximate region, browser and device type.
We do not ask for sensitive categories of data such as health, ethnicity or political views. Please remove anything of that kind from your resume or messages before uploading or sending them.

3. How we use your information

We use your data to run the features you ask for and to keep the service safe. In particular, to:

  • Create and secure your account, and let you sign in.
  • Generate coaching replies, courses, skill summaries and resume feedback.
  • Match you with relevant jobs, including filtering by location when you enable it.
  • Take and manage payments for paid plans, and handle cancellations.
  • Measure aggregate usage so we can improve the product.
  • Detect abuse, enforce rate limits and protect the service.
  • Provide support and comply with our legal obligations.
We do not sell your personal data and we do not use it to build advertising profiles.

5. AI features and your content

Job Coach uses third-party AI models. When you message the coach, generate a course or run a resume analysis, the relevant text is sent to our AI provider so it can return a response. What we send is limited to what the feature needs.

AI output can be incomplete, out of date or simply wrong. It is guidance for your own decisions, not professional advice. Review anything important against the original source before acting on it.

We do not use your content to train our own models.

Think before you type: do not put national ID numbers, bank details, passwords or health information into the coach or the resume analyser.

7. Cookies and similar technologies

We use a small number of cookies and similar browser storage. Essential ones keep you signed in and the app working. Analytics ones measure aggregate usage so we can see which parts of the app are useful.

The Cookie Policy sets out exactly what is used and how to control it.

8. Who we share data with

We share personal data only with providers that help us run the service, and only as far as needed:

  • Hosting and platform: the Base44 platform, which stores your account, app data and uploaded files on our behalf.
  • AI providers: the third-party model providers that process the text described in section 5.
  • Search providers: the search and AI services used to return live job listings.
  • Payments: Base44 Payments, which handles checkout, payment processing and subscription management. Card details are collected by them and are never visible to us.
  • Analytics: Google Analytics, used to measure aggregate traffic and usage.
  • File storage and email delivery providers used to operate the app.
  • Professional advisers, and public authorities where we are legally required to disclose information.
We never sell your personal data, and we do not share it with advertisers or data brokers.

9. International transfers

Some of our providers are based outside the EEA or the UK. Where personal data is transferred outside those regions, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission, or another lawful transfer mechanism.

10. How long we keep data

  • Account and career profile: while your account is active, then deleted or anonymised a short time after you close it.
  • Coaching conversations, chats and resume analyses: while your account is active, or until you delete them in the app.
  • Learning and job data: while your account is active.
  • Billing and invoice records: kept for as long as tax and accounting law requires, even after you cancel.
  • Technical and security logs: kept briefly, then deleted.
  • Analytics data: retained in aggregate according to our analytics provider's retention settings.

11. Your rights

Depending on where you live, you have rights over your personal data. Under the GDPR these include:

  • Access: a copy of the personal data we hold about you.
  • Rectification: correction of data that is wrong or incomplete.
  • Erasure: deletion of your data, where we are not required to keep it.
  • Restriction: limiting how we use your data while a question is resolved.
  • Portability: receiving your data in a portable format, or having it sent to another provider.
  • Objection: objecting to processing based on our legitimate interests.
  • Withdrawing consent, at any time, for anything based on consent.
  • Complaining to your national data protection authority.
To exercise any of these, email support@jobcoach.biz. You can also delete much of your own data in the app, including chats, saved jobs and course progress. We answer within the time limits set by law, normally within one month.

12. Security

We protect your data with encryption in transit, access controls, and record-level rules that keep one account's data separate from another's. No system is completely secure, so keep your login details to yourself and tell us straight away if you think someone else has accessed your account.

13. Children

Job Coach is not intended for children. You must be at least 16 years old, or older if the law where you live requires it. If we learn that we have collected data from a child below that age, we will delete it.

14. Changes to this policy

We may update this policy as the app and the law change. The date at the top shows the current version. Where a change is significant, we will tell you in the app or by email before it takes effect.

15. Contact

Questions, requests or complaints about privacy: support@jobcoach.biz. We are the data controller for the processing described in this policy.